Internet Service Provider (Ro: furnizor de servicii de acces la internet/furnizor de servicii internet, Fr: fournisseur de service Internet/fournisseur d’accès à internet) (See also: information society service provider, communication services provider, Internet intermediary) = an entity which provides services in order to access and use the Internet, by way of a phone line or a broadband connection (cable/DSL)


Useful resources


Legea nr. 365/2002 privind comerţul electronic [Romanian] – available at

Ordonanţa de urgenţă nr. 111/2011 privind comunicaţiile electronice [Romanian] – available at 

Decizia nr. 160/2015 privind stabilirea unor măsuri adresate utilizatorilor finali cu dizabilităţi – Art. 2 [Romanian] – available at

Directive 98/48/EC of the European Parliament and of the Council of 20 July 1998 amending Directive 98/34/EC laying down a procedure for the provision of information in the field of technical standards and regulations – Art. 1 [English] - available at: 

Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market [English] – available at 

Case-law - UPC Telekabel Wien GmbH v Constantin Film Verleih GmbH and Wega Filmproduktionsgesellschaft mbH (Case C-314/12),  2014, CJEU - Scarlet Extended SA v Société belge des auteurs, compositeurs et éditeurs SCRL (SABAM) (Case C-70/10), 2011, CJEU

Organisations and associations - Asociaţia Naţională a Internet Service Providerilor din România (ANISP)  - EuroISPA

Online Publications - Lupascu, Monica, Răspunderea furnizorilor de servicii de internet  - Verbiest, Thibault, Spindler, Gerald, Giovanni Maria Riccio, Van der Perre, Aurelie, Study on the Liability of Internet Intermediaries  - Kureva, Godwills, Loock, Marianne, Kritzinger, Elmarie, 2015, Towards addressing Information Security Awareness through Internet Service Providers 


Giuranciuc, Mihaela, 2011, Răspunderea furnizorilor de servicii ale societăţii informaţionale în România, Juridical Tribune, Vol. 1, Issue 2, pp. 118-136, available  at

Hua, Jerry, 2014, Establishing Certainty of Internet Service Provider Liability and Safe Harbor Regulation,  available at 

Quach,Thu Nguyen, Thaichon, Paramaporn, 2015, The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers, available at

Quach,Thu Nguyen, Thaichon, Paramaporn, Jebarajakirthy, Charles, 2016, Internet service providers' service quality and its effect on customer loyalty of different usage patterns - Journal of Retailing and Consumer Service, available at

Savola, Pekka, 2014, The Ultimate Copyright Shopping Opportunity – Jurisdiction and Choice of Law in Website Blocking Injunctions, International Review of Intellectual Property and Competition Law (IIC), 45(3), pp. 287–315

Schwartz, Andrei; Timbolschi-Preoteasa, Manuela. 2015, Transparency in the era of the Internet Internet Service Providers - the new gatekeepers of communication, Revista Româna de Jurnalism si Comunicare, Anul 10, nr. 2, pp. 33-42

Tzou, Darlene, 2016, Liability of Internet Service Providers under Section 337: Why Digital Models Will Open the Door for ISP Liability on Imports that Infringe a U.S. Patent

Usman, Habib Sani, 2014, Implicate the middleman? The Strength and weakness of the “Good Samaritan Doctrine” in providing a legal shield for Internet Service Providers (ISPs) against the liability of third party contents, available at 


By Rucsandra Grigoroaia